Recruiting, training, and retaining the future EMS workforce. Designing curriculum at the National Fire Academy and leading D.C.’s critical care, EMS, and allied health training institute at GW Medicine.
The space between the classroom and the street is where the real work happens — designing curricula, credentialing instructors, mentoring new providers, and scaling programs that actually work. Curriculum isn’t a static document; it’s a dynamic architecture, and success is measured by what happens after the course ends: certification outcomes, retention, and field performance.
The Training Center in the Department of Emergency Medicine at George Washington University Medical Faculty Associates is an operational EMS agency and D.C.’s critical care, EMS, and allied health training institute. A team of 90+ instructors delivers 500+ annual courses to more than 5,000 learners, with an operating budget exceeding $1M. Under my leadership, enrollment grew 221% and the NREMT first-attempt pass rate hit 95%. I maintain active clinical practice as an EMS provider with GW Operational Medicine.
Beyond GW, the work extends to the National Fire Academy, where I designed and deliver the EMS Field Training Officer and FTO Supervisor courses. At the Loudoun County Fire and Rescue Training Academy, I teach Advanced and Basic Life Support. And as Secretary of the Education Council at NASEMSO, I contributed to national EMS education policy.
Earlier, regulatory oversight of EMS education across the District of Columbia at DC Health contributed to the nation’s best NREMT certification outcomes at 94%. At Harrisburg Area Community College, one of Pennsylvania’s largest regional EMS programs served 1,200+ students annually with 200+ adjunct faculty — backed by $3.2M in grant funding secured for AED programs in Amish communities and rural emergency response initiatives.
It all started on the truck. At Manheim Township EMS in Lancaster County, membership in the Sudden Cardiac Arrest Association led to attending the first Resuscitation Academy in Seattle — and bringing that model back to Pennsylvania to promote the region’s first 911-dispatched AED integration. More than $500,000 in funding went to police AED programs, pit crew CPR and AED integration came to the local EMS system, and a community fall prevention program launched alongside it. That operational foundation — 911 systems, cardiac arrest response innovation, community paramedicine — is what everything since has been built on.
The thread through all of it is the same: how do you take someone new to this work and turn them into someone who stays? That question drives everything — from onboarding systems to mentorship frameworks to the books now in print. Speaking engagements at conferences and events, including the EMSC Libya graduation at the National Press Club, focus on workforce retention, AI tools for EMS onboarding, and the systems that turn new providers into people who stay.
EMS systems design and operations, tactical medicine and casualty care, cardiac arrest resuscitation systems and AED integration, BLS/ALS curriculum and assessment, critical care and interfacility transport, community paramedicine, collegiate EMS, pediatric and geriatric emergency care, regulatory compliance and accreditation (NEES, NREMT, NEMSES, CAAHEP/CoAEMSP), workforce development and retention, instructor credentialing and QA/QI, psychometric item development and exam content, and emergency management.
James is one of the best teachers I have had the privilege of working with. He was a just leader, an empathetic mentor, an engaging educator, and an honorable man. James does an incredible job adjusting on the fly to address needs as they arise, pivoting to meet his students where they are. He is responsible, respectful, and kind. He is organized, prepared, and diligent. You will meet no harder worker in EMS education.
James is an engaging educator who regularly displays servant leadership in and out of the classroom. His innovative spirit and ability to build a team makes him a valuable asset to any organization.
D.C.’s critical care, EMS, and allied health training institute — an operational EMS agency housed within GW Medicine. Active clinician leading curriculum, operations, and accreditation — driving a 221% enrollment increase and a 95% NREMT pass rate. Currently building partnerships to integrate EMS into allied health pathways, expanding employment opportunities for students to contribute to both EMS and the broader healthcare workforce.
The Ordinary Hours (2026) — a book about the informal, unglamorous work of keeping new people in EMS. Its companion, The Other Seat, is forthcoming. Published by Oak Street Press.
emsmentorship.comWriting on EMS, leadership, curriculum design, QA/QI, and workforce development.
Read on SubstackEMS
NREMT-A — Advanced EMT, Nationally Registered
State Certifications — Virginia EMT-A, DC EMT-A, Maryland EMT
IBSC — CP-C (Certified Community Paramedic), DICO-C (Designated Infection Control Officer)
MFRI EMS Officer I — ISO, EVDT & EVDT Instructor
NAEMSE Instructor — Level #1 and #2
AHA Instructor — CPR, ACLS
Fire Service
Firefighter I & II
Fire Instructor I, II, III
Rescue I — Vehicle Rescue Technician
Emergency Management
NIMS — 100, 200, 300, 400, 700, 800, G-2200, G2300
FEMA — G0191 (ICS/EOC Interface), AWR-433, PER-420
Basic PIO — Public Information Officer
HSEEP — Homeland Security Exercise & Evaluation Program
FEMA PDS — Professional Development Series
FEMA APDS — Advanced Professional Development Series
NEMA — National Emergency Management Basic Academy
Education
B.S., Emergency Medical Services Management — Lexington College
Occupational Safety Certificate — Columbia Southern University
Allied Health
Certified Phlebotomist
Certified Medical Assistant
Certified Pharmacy Technician
Service
NASEMSO — Secretary, Education Council (2022–2024). Contributed to national EMS education policy.
DC HOSA — Future Health Professionals — Member, HOSA 100 Advisory Council. Developing youth pathways into healthcare careers across the District.
Available for consulting, advisory, and expert review engagements.
Whether it’s EMS education, assessment development, SME consulting, the books, speaking, or building something together.